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Diagram Magic Online Technical support resources:
- Diagram Magic Feature and Bug database
- This is a simple report generated periodically from our issues management database. Each
item is listed with a unique identifier, description and priority.
- KnowledgeBase
- This is a searchable database of information, bug fixes, tips, ideas, and all the
issues that we've encountered. This is the best place to start looking for help.
- Newsgroups
- Pd' Programming maintains a newsgroup server as an efficient means of supporting our users and
enabling our users to support each other. The newsgroups are a recently introduced support method here at Pd' Programming,
please don't hesitate to be one of the first posters!.
Individual technical support information:
Diagram Magic Online telephone technical support is available
9-6 Monday thru Friday MST
However, we can usually give you a much more thorough (and printable)
answer in our newsgroups, knowledge base, or by e-mail. We respond to electronic
requests as soon as we receive them, often even on weekends.
It also saves everyone a lot of time, which for us translates into
new Diagram Magic features!
Give it a try!
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